Synova Connect

Web chat to booked appointment

The website chat answers real questions from your knowledge base and converts visitors into booked appointments without a form in sight.

Why teams set this up

Most site chats collect an email address and a promise that someone will follow up. The visitor wanted an answer, got a lead form, and left.

  • Questions answered in the moment
  • Bookings completed inside the chat window
  • Escalations arrive with full transcripts

How the automation runs

A visitor asks the chat whether you take their insurance. The AI answers from your knowledge base, offers Thursday at 2 or Friday at 10, and books the intake. Your front desk finds a new appointment and a transcript, with zero phone time spent.

  • Web chat
  • Knowledge base
  • Calendar
  • CRM update
  • Team notification