Synova Connect
Reminder cascade
Email three days out, again the day before, once more the morning of. Each reminder can confirm, cancel, or rebook on the spot.
Why teams set this up
A single reminder email fights a full inbox and loses. No-shows are mostly people who forgot, and forgetting is preventable.
- Fewer empty chairs from simple forgetting
- Confirmations collected before the day starts
- Cancelled slots surface in time to fill
How the automation runs
A patient books a cleaning three weeks out. The email lands Monday, another Wednesday, and when they reply that daycare fell through, the AI moves them to Friday in the same thread. The Wednesday slot goes back into inventory with two days to fill it.
- Calendar
- Email automation
- Conditional branch