Synova Connect

Recurring service reminders

Six months after the last visit, an email invites them to book the next one. Recall becomes a field on the contact and a sequence that never forgets.

Why teams set this up

Your future revenue is sitting in last year's customer list, waiting on a recall program someone keeps meaning to start.

  • Recall revenue without a recall project
  • Due dates tracked on the contact record
  • Every completed visit schedules the next

How the automation runs

An oil change in March stamps a September due date. September arrives, the email goes out, no reply, and Thursday a follow-up email lands and books Saturday morning. The shop's recall program is now a field and a sequence, and it runs on every single customer.

  • CRM update
  • Wait step
  • Outbound email
  • Calendar