Synova Connect

New lead welcome sequence

Every new contact gets the same disciplined first 48 hours: an immediate welcome email, a qualifying email within the hour, an email recap, and a booked next step.

Why teams set this up

Follow-up quality depends on who happened to be working and how their day went. Your best rep follows up five times. Your busiest rep, zero.

  • Identical follow-up discipline on every lead
  • First email inside the first hour
  • No lead exits the first week untouched

How the automation runs

A referral gets added to the CRM from a phone screenshot. Within the hour they have a welcome email, a qualification email, and a consultation on the books. The rep who added them did nothing else.

  • Wait step
  • Outbound email
  • Conditional branch
  • Email