Synova Connect

Missed-call text back

Every call you miss gets a text within seconds that answers the question or books the appointment before the caller dials a competitor.

Why teams set this up

A missed call is usually a lost customer, because the next number they dial answers. The callback you make at 5pm reaches someone who booked elsewhere at noon.

  • Missed calls turn into text conversations
  • After-hours callers get help immediately
  • Every caller becomes a saved contact

How the automation runs

A homeowner calls at lunch while your crew is on roofs. Eight seconds after the ring-out, they get a text asking how you can help. By the time they finish their sandwich they have a Thursday estimate booked, and your office never touched it.

  • AI receptionist
  • Outbound SMS
  • Two-way texting
  • Conditional branch
  • CRM update