Synova Connect

Invoice question hotline

Callers asking about a balance, a charge, or a due date get the real answer from your billing data, on the first call, with no hold music.

Why teams set this up

Billing questions are the most common call and the least loved. Each one interrupts a bookkeeper to read a number off a screen.

  • Billing questions answered on the first call
  • Bookkeepers interrupted for disputes only
  • A searchable log of every money conversation

How the automation runs

A tenant calls asking why this month is $40 higher. The AI pulls the ledger mid-call, explains the utility true-up, and the call ends in ninety seconds. The bookkeeper never knew it happened, which was the point.

  • AI receptionist
  • API step (Professional $299/mo or Enterprise $599/mo; not Starter)
  • AI receptionist
  • Conditional branch
  • Smart ticket