Synova Connect

Holiday and weekend coverage

Closures stop meaning silence. The AI runs the phones on holidays with your hours, your policies, and your booking calendar.

Why teams set this up

Closing for a long weekend means three days of customers deciding you are unreachable. Reopening means a morning of voicemail archaeology.

  • Closures without the missed-call pile
  • Reopening mornings start organized
  • Customers book while you are away

How the automation runs

Over Thanksgiving weekend the AI answers 31 calls. Nineteen book appointments for the following week, nine get questions answered, three become tickets. Monday morning the team opens to a sorted queue instead of a blinking voicemail counter.

  • AI receptionist
  • Knowledge base
  • Calendar
  • Smart ticket
  • Team notification