Synova Connect
Approval status automation
When an Application status field moves to Approved, the applicant gets a congratulations email with the paperwork, and a booked next step without anyone touching a phone.
Why teams set this up
The decision is made on Tuesday and the applicant finds out on Friday. The gap is pure coordination: someone has to email the applicant, send documents, and schedule the next step, and that someone is busy.
- Approvals announced in minutes, never days
- Paperwork and scheduling handled in one motion
- No approved applicant left waiting in silence
How the automation runs
A leasing manager approves a rental application at 2pm. By 2:10 the applicant has read the good news, received the lease packet by email, and booked a signing appointment for Thursday. The guest card shows every step.
- Ticket field
- Email automation
- Calendar
- CRM update