Synova Connect

AI SMS Agent. Two-way text automation that books, answers, and converts.

Handle two-way conversations, book appointments, and answer questions automatically the moment a customer texts you. Works across SMS, Instagram, Facebook, and Google messages.

Why SMS

The channel customers actually read.

  • The channel they actually read — Texts get opened when email does not.
  • Read within minutes — A text reaches someone where they already are.
  • People reply — Customers answer a text far more readily than an email.

Features

An always-on SMS agent that handles every reply.

  • Two-way conversations — Your AI responds intelligently, handling tour requests, answering questions, and booking appointments all via text.
  • Multi-channel inbox — Unifies SMS, Instagram, Facebook, and Google messages in one platform, so every conversation lives in one place with no switching tabs.
  • AI message writer — Generates optimized message variations with character-limit awareness so every text is crafted to maximize engagement and response rates.
  • Booking links over text — Reply to a customer's text with a booking or intake link so they can finish the job themselves.
  • Smart automation (coming soon) — Scheduled follow-ups, reminders, and promotional offers sent on a trigger. Business-initiated SMS campaigns are not yet available on Synova plans; today the agent replies to customers who message you.
  • Analytics & insights — Tracks open rates, response times, and conversion metrics so you know exactly what messages work and where your pipeline stands.
  • Context awareness across channels — The AI remembers every previous interaction, no matter which channel it happened on, so every reply is informed, personal, and relevant.
  • Instant 24/7 responses — Leads go cold in minutes; your AI responds instantly, day or night, weekday or weekend, so no opportunity slips away.
  • Personalized messaging — Uses customer data to craft messages that feel human, knowing the customer's name, history, and what they're looking for.

How it works

Three steps from setup to first text.

  • Step 01 — Connect your business number: Link your existing business phone number or get a new one instantly, with no carrier changes or porting delays.
  • Step 02 — Train AI on business details: Tell the AI about your business — your services, hours, FAQs, and goals — and it learns fast to represent your brand.
  • Step 03 — Launch immediately: Go live in minutes; your AI starts handling inbound texts and booking appointments from day one.

Every text, answered.

Connect your business number and the AI handles every conversation.