Synova Connect
Dashboards & Reporting. AI Dashboards. Real-time reporting on leads, calls, and revenue.
Vanity metrics are for marketers. Business owners need to know how much revenue AI generated today. Synova shows you exactly that with clear attribution and live performance.
Stop guessing — Start knowing
No more 'I think it's working.' See exactly which channels produce revenue, where leads drop off, and what your AI is really worth.
- Vanity metrics — Likes, clicks, and impressions without business context.
- Vanity metrics — Traffic spikes with no conversion accountability.
- Vanity metrics — Reports that look good but don't tie to dollars.
- Revenue metrics — Calls answered and appointments booked by source.
- Revenue metrics — Revenue attribution down to channel and time period.
- Revenue metrics — Saved revenue from previously missed opportunities.
Capabilities — Analytics that drive action
- Revenue Attribution — See exactly which channel and conversation path generated each booking and dollar.
- Saved Revenue Tracking — Measure dollars recovered from after-hours calls and missed opportunities captured by AI.
- Complex Graphs & Trends — Visualize channel performance, conversion rates, and lead flow over time in one place.
- Auto-Built CRM Insights — Reporting is powered by your automatically structured CRM data, no manual tagging required.
- Live Performance View — Track calls, bookings, and revenue signals in near real-time to make faster decisions.
- Actionable ROI — Move from vanity metrics to hard numbers you can use for hiring, spend, and follow-up priorities.
Features — The metrics your team needs to run a tighter operation
Every call, chat, SMS, and conversion tracked in one place, with the filters to drill into what matters.
- Lead Source Breakdown — See exactly how many leads came from phone, chat, SMS, forms, and outbound campaigns, in one chart.
- Call Volume and Duration Metrics — Track total calls, average duration, peak hours, and missed call rates over any time period.
- Conversion Funnel — Visualize how leads move from first contact to booked appointment to closed deal. Identify where leads drop off.
- Team Performance — Compare call handling, ticket resolution time, and lead conversion rates across team members and locations.
- Custom Date Ranges — Filter every report by today, this week, last 30 days, or a custom date range.
- Revenue Attribution — See which channels and campaigns are generating the most pipeline and closed revenue.
- AI Receptionist Metrics — Track call answer rate, average qualification score, booking rate, and transfer rate for your AI receptionist.
- SMS and Chat Analytics — Measure message volume, response time, and conversation outcomes across SMS and chatbot channels.
- Outbound Campaign Reporting — Track outbound email campaign performance. Sends, opens, replies, and outcomes.
- Custom Dashboards — Build dashboards with the metrics that matter to your role. Executives, managers, and reps each get the view they need.
- Data Export — Export any report to CSV for sharing with stakeholders or importing into your own BI tools.
- Real-Time Updates — Dashboards refresh in real time so your data is always current during active campaigns or peak call hours.