Synova Connect

Google Calendar

Sync Google Calendar with Synova so your AI receptionist sees real-time availability and books appointments straight onto your calendar.

Sync your Google Calendar with Synova Connect so your AI receptionist knows your real-time availability and can book appointments directly onto your calendar during phone calls.

Plan availability. Supported calendar booking, including Google Calendar, is available on every plan, including Starter ($99/mo).

Prerequisites

• A Synova Connect account with an active receptionist
• A Google account with at least one writable Google Calendar

How it works

Once connected, the integration works in two directions:

• Google Calendar to Synova — all existing events in your Google Calendar are blocked off so the AI receptionist will not double-book those slots.
• Synova to Google Calendar — any appointments booked through calls are synced back to your Google Calendar automatically.

Connecting your Google Calendar

• Open your Synova Connect dashboard and navigate to the scheduling or calendar section.
• Look for the Google Calendar Sync card, labeled Highly Recommended.
• Click the Connect button (it shows the Google icon).
• A Google sign-in window will open. Sign in and grant Synova access to your calendar.
• After authorization, a Select Calendar modal appears. It lists all Google Calendars you have owner or writer access to. Your primary calendar is pre-selected.
• Choose the calendar you want to sync and click Connect.

You will see a success message: "Calendar connected successfully — Pulling in all existing events from your calendar. This may take a few minutes."

Managing your connected calendar

Once connected, the card updates to show:

• Google Calendar Sync — with a "Connected to [calendar name]" label
• A Refresh button (reload icon) to manually re-sync
• A Disconnect button to remove the connection

Prevent double bookings

Below the connection info, you will see a Prevent double bookings toggle with the description "Block slots with existing Google Calendar events."

• On (recommended) — the AI will not book over time slots that already have events on your Google Calendar.
• Off — the AI may book appointments even when there is a conflict. A warning dialog will confirm: "Synova may book over slots that already have events on your Google Calendar."

Disconnecting

• Click the red Disconnect button on the connected calendar card.
• Confirm in the dialog by clicking Disconnect.

This removes the calendar sync. Events already created will remain on your Google Calendar.

Troubleshooting

• No calendars found — make sure your Google account has at least one calendar where you are an owner or writer. Shared read-only calendars will not appear.
• Sync is slow — initial sync can take a few minutes to pull in all existing events. Use the refresh button to check progress.
• Connection lost — if the card shows "Setting up connection," the authorization handshake may still be in progress. Wait a moment and refresh the page.